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FAQs Section
General Questions
Q: What is Playout?
A: Playout is a sustainable and affordable clothing brand specializing in nightwear made from TENCEL™ Lyocell fibers. We focus on comfort, functionality, and eco-conscious fashion.
Q: Where can I buy Playout products?
A: You can explore and purchase our products directly through our website playout.co.in/new. Our products will be available on other marketplaces soon.
Q: Are Playout products available in physical stores?
A: Currently, Playout products are exclusively available for purchase on our website.
Product Information
Q: What are TENCEL™ Lyocell fibers?
A: TENCEL™ Lyocell is a sustainable and eco-friendly fabric made from wood pulp. It offers exceptional comfort, moisture absorption, and environmental benefits.
Q: How do I care for my Playout nightwear?
A: Please refer to the care instructions on the product label for specific details on washing and maintaining your Playout garments.
Q: Are Playout products suitable for sensitive skin?
A: Yes, TENCEL™ Lyocell fibers are known for their hypoallergenic properties, making Playout products suitable for sensitive skin.
Ordering and Returns
Q: How do I place an order?
A: To place an order, simply visit our website, browse the collections, and add your desired items to the cart. Follow the checkout process to complete your purchase.
Q: What is your return policy?
A: Our return policy allows for returns within 14 days of delivery. Please review our Return Policy for detailed information.
Q: Can I modify or cancel my order after placing it?
A: Once an order is placed, it enters our processing system. For any modifications or cancellations, please Contact Us immediately.
Privacy and Security
Q: How is my personal information handled?
A: We take your privacy seriously. Please review our Privacy Policy for detailed information on how we collect, use, and protect your data.
Q: Is my payment information secure?
A: Yes, we prioritize the security of your payment information. Playout employs industry-standard security measures to protect your data during transactions.
Contact Us
Q: How can I contact Playout customer support?
A: You can reach our customer support team via email at contact@playout.co.in/new or visit our Contact Us page for additional options.