Legal & Trust

Privacy & Data Protection Policy

How Playout collects, safeguards, and respects your personal information with 256-bit encryption.

Welcome to Playout (operated at playout.co.in). Your privacy is essential to us. This Privacy Policy outlines how we collect, handle, and protect your personal information when you browse our conscious clothing catalog, place orders, or subscribe to our newsletter.

1. Information We Collect

When you make a purchase or register an account, we collect necessary transactional information including your name, delivery address, contact phone number, email address, and payment preferences. We never store raw credit card numbers or UPI PINs on our servers.

2. How We Use Your Data

• To process, fulfill, and dispatch your orders.
• To send real-time SMS / WhatsApp tracking updates for your delivery.
• To provide customer care and process 7-day doorstep exchanges.
• To share optional private seasonal previews and pediatric care guides.

3. Data Security

All transmissions of sensitive payment and personal details are encrypted via industry-standard 256-bit SSL (Let’s Encrypt). Payment processing is securely handled by authorized Reserve Bank of India (RBI) compliant payment gateways.

4. Contact Privacy Officer

If you have any questions or wish to request data modification or deletion, contact us at care@playout.co.in.